Yes. Big Mike's Wrecker Service provides 24/7 emergency towing, recovery, and roadside assistance throughout Palestine and the surrounding East Texas area, day or night, including weekends and holidays. Call (903) 729-7934 for immediate help.

While waiting for a tow truck, move to a safe spot away from traffic if you can, turn on your hazard lights, and stay buckled inside the vehicle if you are on a busy highway shoulder and cannot safely get far from the road. Keep your phone charged, share your exact location with dispatch, and gather your keys, registration, and personal items.

When you call for a tow, have your exact location or nearest mile marker or cross street, the vehicle's year, make, and model, what happened, whether the vehicle rolls or steers, where you want it towed, and a callback number. That helps dispatch send the right truck and equipment the first time.

Tow truck arrival time depends on your location, time of day, weather, traffic, and how many calls are active. Towing companies located close to you can usually respond faster. When you call (903) 729-7934, dispatch can give you an estimated arrival time based on current conditions.

A towing emergency includes any situation where a vehicle is disabled in or near traffic, involved in an accident, stuck off the roadway, or broken down in an unsafe location, such as a highway shoulder at night. Emergencies also include vehicles blocking access to businesses, driveways, or work sites.

Many towing companies allow the vehicle owner to ride in the tow truck cab, depending on the truck, the number of passengers, and safety or company policies. Ask dispatch when you call so plans can be made for getting you to your destination.

Yes. Big Mike's Wrecker Service's emergency towing is frequently coordinated with law enforcement, insurance carriers, and roadside assistance networks so accident scenes and disabled vehicles are handled safely and efficiently.

If your vehicle is stopped on a busy highway and you cannot get well away from traffic, staying inside with your seatbelt fastened and hazard lights on is often safest. If there is a safe area behind a guardrail or well off the road, moving there reduces the risk of being struck. Never stand between your vehicle and traffic.

Texas law requires drivers approaching a stopped emergency vehicle, tow truck, or other qualifying vehicle with flashing lights to move over a lane when safely possible or slow to 20 mph below the posted speed limit. The law protects tow operators and first responders working on the roadside.

Big Mike's Wrecker Service handles breakdowns, collisions, disabled vehicles, winch-outs, ditch extractions, rollovers, and other roadside emergencies. Dispatch sends the equipment that fits the situation, from light-duty tow trucks to heavy-duty wreckers.

Big Mike's Wrecker Service is located at 4526 W Oak St., Palestine, TX 75801. Call (903) 729-7934 or email bigmikeswrecker@gmail.com.

Big Mike's Wrecker Service serves Palestine and surrounding East Texas communities, including Buffalo, Crockett, Elkhart, Fairfield, Frankston, Grapeland, Jacksonville, Rusk, Montalba, Harmony, and Lake Assembly.

Big Mike's Wrecker Service was established in 1995 and has served the Palestine area for more than 30 years. Current ownership took over operations in recent years, bringing hands-on experience as a professional wrecker operator and prior oilfield industry experience.

Yes. Big Mike's Wrecker Service is fully licensed and insured and operates under Texas License #006610896C.

Towing companies in Texas are licensed and regulated by the Texas Department of Licensing and Regulation, or TDLR, which oversees tow truck permits, operator licenses, and vehicle storage facilities. Consumers can verify a towing company's license through TDLR.

Big Mike's Wrecker Service has towed more than 120,000 vehicles over its years of service in Palestine and East Texas.

Big Mike's Wrecker Service holds a 4.7 out of 5 star rating on Google, with customers frequently mentioning friendly, professional drivers, fast help, and fair pricing. Reviews can be read on the company's Google Business Profile.

Call Big Mike's Wrecker Service at (903) 729-7934, email bigmikeswrecker@gmail.com, use the contact form on the website, or message the company through its Facebook page.

Yes. Big Mike's Wrecker Service operates 24 hours a day, 7 days a week, so towing and roadside assistance are available on holidays and weekends.

Big Mike's Wrecker Service serves everyday drivers, commercial fleets, dealerships, contracted partners, and customers dispatched through national roadside assistance and insurance providers throughout East Texas.

Where is Big Mike's Wrecker Service located?

Commercial vehicle support is towing, recovery, and roadside service for businesses that operate work trucks, delivery vehicles, box trucks, and fleets. Big Mike's Wrecker Service supports commercial fleets, dealerships, and contracted partners across East Texas.

Businesses interested in regular or contracted towing for their fleet can call Big Mike's Wrecker Service at (903) 729-7934 to discuss their needs, service locations, and how calls will be dispatched and documented.

Every hour a commercial vehicle sits disabled can mean missed deliveries, idle drivers, lost revenue, and unhappy customers. Fast, accurate dispatching and the right equipment on the first trip reduce downtime and help businesses keep operating.

Yes. Big Mike's Wrecker Service supports dealerships with dealer transfers, auction transport, and scheduled vehicle moves, along with emergency towing when needed.

Yes. Big Mike's Wrecker Service regularly works with national roadside assistance and insurance providers, making sure dispatched calls are handled professionally and documented properly.

Yes. Big Mike's Wrecker Service provides scheduled relocations and fleet maintenance transport, moving vehicles to and from repair shops on a planned timeline.

Big Mike's Wrecker Service tows box trucks, delivery vans, utility trucks, work trucks, dump trucks, buses, semi-trucks, tractor-trailers, and heavy equipment, with light-, medium-, and heavy-duty equipment available.

Fleet drivers should get to a safe location, turn on hazard lights, set out warning triangles if required and safe, notify their dispatcher or fleet manager, and call the approved towing provider with the vehicle details, location, and problem.

Yes. Big Mike's Wrecker Service's current owner brings years of experience as a professional wrecker operator and prior experience in the oilfield industry, giving the team a strong understanding of heavy equipment, safety standards, and demanding recovery environments.

Yes. Big Mike's Wrecker Service tows and recovers vehicles and equipment from job sites, rural roads, and off-road locations throughout Palestine and East Texas.

Heavy-duty towing is the towing and recovery of the largest vehicles on the road, generally over 26,000 pounds gross vehicle weight, including semi-trucks, tractor-trailers, buses, dump trucks, and heavy equipment. It requires specialized wreckers, rotators, or large underlift trucks and experienced operators.

Yes. Big Mike's Wrecker Service is equipped to handle semi-trucks, tractor-trailers, buses, and heavy equipment in a variety of environments, including complex recoveries, load shifts, and accident-related incidents.

A semi-truck is commonly towed with a heavy-duty wrecker that lifts the front axle with an underlift while the rear wheels roll. The driveshaft may be disconnected or axles pulled to protect the drivetrain, and air lines are connected to release the truck's brakes. A loaded trailer may be towed separately.

A load shift happens when cargo inside a trailer moves during transport, often during sharp turns, sudden stops, or a crash. A shifted load can make a truck unstable or cause a rollover. Recovery may require offloading, redistributing, or transferring cargo before the truck and trailer can be moved safely.

A rollover recovery is the process of safely uprighting and removing a vehicle that has overturned. Operators assess the vehicle, load, fuel leaks, and scene before using winches, rigging, and heavy equipment to lift and set the vehicle back on its wheels. Big Mike's Wrecker performs vehicle uprighting after rollovers.

A heavy-duty recovery can take anywhere from under an hour to many hours, depending on the size of the vehicle, the damage, the cargo, the terrain, and whether the roadway must be cleared of debris or spilled material. Complex recoveries require careful planning before any lifting starts.

Yes. Big Mike's Wrecker Service handles heavy equipment towing and recovery, with each job assessed to determine the safest method to protect the equipment, cargo, and surrounding property.

Heavy-duty recovery costs more because it requires larger and more expensive equipment, specially trained operators, additional labor, rigging, and often more time on scene. Cargo handling, scene cleanup, and traffic control can also be part of the job.

Some heavy-duty recoveries require offloading or transferring cargo to another trailer before the truck can be towed, especially after rollovers or load shifts. Whether that is needed depends on the load and damage. Discuss the situation with dispatch when you call.

Yes. Big Mike's Wrecker Service's heavy-duty towing includes buses along with semi-trucks, tractor-trailers, and heavy equipment.

Light-duty towing is the towing of passenger cars, small SUVs, pickups, motorcycles, and other vehicles in the lighter weight classes, generally up to about 14,000 pounds gross vehicle weight. It is the most common type of towing for everyday drivers.

Big Mike's Wrecker Service provides light-duty towing for passenger cars, motorcycles, small SUVs, and low-clearance vehicles, for both short-distance and long-distance transport.

A flatbed tow truck carries the entire vehicle on a tilting bed, so no wheels touch the road. A wheel-lift tow truck lifts the front or rear wheels and tows the vehicle with the other set of wheels rolling. Flatbeds offer more protection, while wheel-lifts are quicker for tight spaces and short tows.

Flatbed towing is recommended for all-wheel-drive and four-wheel-drive vehicles, many electric and hybrid vehicles, luxury and classic cars, low-clearance vehicles, motorcycles, and vehicles damaged in accidents. It protects the drivetrain and body during transport. Big Mike's Wrecker offers flatbed towing when needed.

Most manufacturers do not recommend towing all-wheel-drive vehicles with two wheels on the ground because it can damage the transmission, transfer case, or differentials. Flatbed towing, or using dollies under the wheels, is the safer method. Check your owner's manual for specific guidance.

Most electric vehicles should be towed on a flatbed with all four wheels off the ground, because turning the wheels can generate power and damage the motors or drivetrain. Many EVs also need to be put into a special tow or transport mode. Tell dispatch when your vehicle is electric.

Big Mike's Wrecker Service tows vehicles to repair shops, dealerships, residences, secure storage, or any other destination you choose, whether it is across town or a long-distance trip.

Professional towing should not damage your car when the correct equipment and securement methods are used. Using a flatbed for vehicles that need it, protecting low bumpers, and properly securing the vehicle prevent damage. Big Mike's Wrecker uses proper securement techniques on every tow.

Yes, a car can usually be towed without the keys, but it may take extra equipment such as wheel dollies or skates if the vehicle is locked in park or the steering is locked. Letting dispatch know ahead of time helps them bring the right tools.

Yes. Vehicles that cannot be shifted into neutral can be towed by lifting the drive wheels, using wheel dollies, or loading the vehicle onto a flatbed with go-jacks or skates. Tell dispatch about the problem when you call.

Yes. Big Mike's Wrecker Service offers long-distance towing and scheduled vehicle transport for individuals, dealerships, and businesses. Customers have been towed from the Palestine area to destinations as far as the Dallas–Fort Worth area.

Long-distance towing cost is typically based on mileage, vehicle size and type, the equipment needed, and any special handling. For an accurate quote on your trip, call Big Mike's Wrecker Service at (903) 729-7934 or use the quote form on the website.

Towing usually refers to moving a disabled vehicle on short notice, while vehicle transport is a scheduled move of a vehicle that may run fine, such as a purchase, auction pickup, or relocation. Both can be handled on a flatbed for maximum protection.

Yes. Big Mike's Wrecker Service transports classic and specialty vehicles with added care from pickup to final destination, typically on a flatbed to keep the vehicle off the road.

Yes. Big Mike's Wrecker Service provides auction transport, picking up vehicles purchased at auction and delivering them to your home, shop, or dealership.

Yes. You can choose to have your vehicle towed to your preferred mechanic or dealership even if it is far from where you broke down, as long as the towing provider offers long-distance service. Check whether your insurance or roadside plan covers the added mileage.

Before transport, remove personal items and valuables, note or photograph existing damage, make sure the vehicle has a small amount of fuel if it runs, and provide keys and any special instructions, such as alarm codes or tow modes for EVs.

Yes. Big Mike's Wrecker Service handles private vehicle moves, including delivering vehicles bought or sold between individuals.

Long-distance trips are handled on a case-by-case basis. Call Big Mike's Wrecker Service at (903) 729-7934 with your pickup and destination to discuss your trip.

Yes. Big Mike's Wrecker Service provides dealer transfers and scheduled transport for dealerships moving inventory between locations.

Medium-duty towing covers vehicles too large for a standard tow truck but lighter than semi-trucks, generally in the range of about 14,001 to 26,000 pounds gross vehicle weight. Common examples include box trucks, delivery vans, RVs, utility trucks, small buses, and larger work trucks.

Big Mike's Wrecker Service provides medium-duty towing for box trucks, delivery vans, RVs, utility trucks, and fleet vehicles used by local and regional businesses.

Yes. Big Mike's Wrecker Service tows RVs as part of its medium-duty towing service. Class A motorhomes and larger RVs may require heavy-duty equipment, so share the RV's size, type, and weight when you call (903) 729-7934.

For a medium-duty tow, dispatch needs the vehicle type, approximate weight or GVWR, whether it is loaded, the drivetrain, the location, what is wrong with the vehicle, and the destination. Knowing whether the vehicle rolls, steers, and has working brakes helps choose the right equipment.

A regular light-duty tow truck is not rated for the weight and size of most box trucks. Towing beyond a truck's capacity is unsafe and can damage both vehicles. Medium-duty wreckers are built with the lifting capacity, braking, and stability needed for heavier vehicles.

Not always. Many loaded box trucks can be towed as long as the load weight stays within the tow truck's capacity and the cargo is secure. Heavy or shifted loads may need to be partly offloaded first. Let dispatch know what is in the truck.

In many cases, a truck and its attached trailer can be handled together or in separate trips, depending on the combined weight, trailer type, and road conditions. Tell dispatch about the trailer when you call so the right equipment is sent.

Yes. Big Mike's Wrecker Service's medium-duty towing supports breakdowns, accidents, scheduled relocations, and fleet maintenance needs across East Texas.

Medium-duty vehicles are typically secured with rated straps, chains, and wheel-lift or underlift equipment that attaches to the vehicle's frame or axle. Operators check driveline and air brake systems when needed so the vehicle can be towed without damage.

Yes. Big Mike's Wrecker Service tows utility trucks, work trucks, and fleet vehicles, helping businesses get disabled equipment off the road and back to the shop quickly.

Yes. Big Mike's Wrecker Service tows motorcycles as part of its light-duty towing service, securing the bike properly to prevent tipping or damage during transport.

A motorcycle is towed most safely on a flatbed or with a motorcycle-specific cradle, using soft straps attached to solid points on the frame and front forks with the bike upright. Dragging a motorcycle on one wheel can damage the transmission and body.

Yes. Big Mike's Wrecker Service can haul boats, including loading a boat on its trailer onto a flatbed when the trailer or tow vehicle has broken down.

Yes. Big Mike's Wrecker Service transports side-by-sides and UTVs, which are common on ranches, hunting properties, and trails around East Texas.

Yes. Big Mike's Wrecker Service tows low-clearance vehicles, using a flatbed and careful loading to protect bumpers and undercarriages.

Many towing companies can move trailers by themselves, including utility, cargo, and equipment trailers, depending on the trailer size, hitch type, and weight. Tell dispatch the trailer type and whether it is loaded.

Specialty towing covers vehicles that need extra care or equipment, such as classic cars, exotic or luxury vehicles, motorcycles, boats, UTVs, heavy equipment, and vehicles with unusual damage. It usually involves flatbeds, soft straps, and specialized loading techniques.

Yes. Vehicles with missing wheels or broken axles can usually be moved with wheel dollies, skates, or a winch onto a flatbed. Tell dispatch about the damage so they bring the right equipment.

Travel trailers and campers can often be towed or hauled depending on their size and weight. Larger fifth-wheel trailers may require medium- or heavy-duty equipment. Share the trailer's length and type when you call.

Big Mike's Wrecker Service handles heavy equipment towing. Call (903) 729-7934 with details on the equipment's size, weight, and location to confirm the best way to move it.

Big Mike's Wrecker Service offers 24/7 roadside assistance including battery jump starts, flat tire changes, vehicle lockout service, fuel delivery, and minor roadside repairs and on-site evaluation across Palestine and East Texas.

Yes. Big Mike's Wrecker Service provides jump start service. Operators check the battery and connections before jumping to protect the vehicle's electrical system, and if the battery will not hold a charge, they can help arrange the next step, including towing to a repair shop.

A car battery that keeps dying may be old, have corroded or loose terminals, be drained by lights or accessories left on, or be affected by a failing alternator or a parasitic electrical draw. Extreme Texas heat also shortens battery life. Have the battery and charging system tested if it happens repeatedly.

Yes. Big Mike's Wrecker Service changes flat tires by removing the damaged tire and installing your spare, making sure the vehicle is stabilized and the spare is secured. If there is no usable spare, towing can be arranged right away.

If your vehicle has no usable spare, the best option is usually to have the vehicle towed to a tire shop or repair facility. Big Mike's Wrecker can handle the tow immediately so you do not need a second service call.

Yes. Big Mike's Wrecker Service provides lockout service using proper tools and techniques that are designed to unlock vehicles without damaging door seals, locks, or windows.

Yes. Big Mike's Wrecker Service provides fuel delivery directly to your location so you can get your vehicle started and continue to the nearest gas station without leaving the vehicle unattended.

Sometimes. Big Mike's Wrecker Service evaluates each situation and resolves minor mechanical issues on-site when it is safe and practical. When the problem needs a shop, the team arranges towing so you are not left waiting for a second call.

Yes. Big Mike's Wrecker Service provides roadside assistance 24 hours a day, 7 days a week, from early morning breakdowns to late-night lockouts.

If the problem is a dead battery, flat tire, lockout, or empty tank, roadside assistance can often get you moving without a tow. For accidents, engine or transmission failures, or anything unsafe to drive, a tow is the right call. When you call Big Mike's Wrecker, dispatch helps decide what you need.

Tow truck cost depends on the type of vehicle, distance, time of day, equipment required, and whether recovery work is needed. Light-duty tows cost less than medium- or heavy-duty recoveries. For a quote, call Big Mike's Wrecker Service at (903) 729-7934 or submit the Get a Quote form on the website.

Many auto insurance policies cover towing if you have roadside assistance or towing and labor coverage, and collision coverage often pays for towing after an accident. Coverage limits vary, so check your policy or call your insurer before or after the tow.

Big Mike's Wrecker Service regularly works with national roadside assistance and insurance providers. If you have a roadside plan through your insurer, auto club, credit card, or vehicle manufacturer, contact the provider first, then ask whether they can dispatch Big Mike's Wrecker.

You can get a towing quote by calling Big Mike's Wrecker Service at (903) 729-7934 or filling out the Get a Quote form on the website with your name, phone number, email, and details about what you need.

Some towing companies charge more for after-hours service because operators are on call overnight, on weekends, and on holidays. Rates vary by company, so ask for the price when you call.

Recovery cost depends on the vehicle's size, how far it is from the road, the terrain, whether it is overturned or damaged, the equipment and number of operators needed, and time on scene. Complex recoveries take more planning and labor.

In Texas, towing is regulated by the Texas Department of Licensing and Regulation, and fees for certain nonconsent tows, such as private property tows, are subject to state rules and local ordinances. Consent tows, where you request the service, are priced by the towing company.

A consent tow is a tow requested by the vehicle owner or operator, such as when you call for a breakdown or accident tow. A nonconsent tow happens without the owner's request, such as a tow from private property or one ordered by law enforcement.

Yes. Asking for the price or an estimate when you call helps avoid surprises. Share the vehicle type, location, destination, and problem so the quote is as accurate as possible.

Many roadside assistance plans limit towing to a set number of miles or to the nearest qualified repair facility, and you may pay for additional miles. Check your plan's terms before choosing a far-away destination.

Vehicle recovery is the process of safely removing a vehicle that has left the roadway, overturned, become stuck, or been heavily damaged in an accident. It often involves winching, rigging, uprighting, and careful removal rather than a simple tow.

After an accident, your car may be driven away if it is safe, or it will be towed to a repair shop, your home, a dealership, or a storage facility. If law enforcement requested the tow, the vehicle may be taken to a designated storage location. Your insurance company will guide the claim and inspection.

After an accident in Texas, drivers can call their own towing company if they are able, or law enforcement may call a tow truck to clear the scene. Knowing a local towing company's number ahead of time helps you keep control over where your vehicle goes.

Yes. Big Mike's Wrecker Service provides accident recovery and cleanup, working to remove hazards, protect vehicles, and clear scenes efficiently and safely.

Texas law requires drivers involved in a minor crash with no injuries, where the vehicles can still be driven, to move them out of the travel lanes when it is safe to do so. Clearing lanes quickly helps prevent secondary crashes.

Vehicle uprighting is the controlled process of turning an overturned vehicle back onto its wheels using winches, straps, and rigging. Operators plan the lift to avoid additional damage and account for fluids and cargo before moving the vehicle.

Yes. Big Mike's Wrecker Service recovers vehicles from embankments, ditches, wooded areas, and other difficult terrain, planning each recovery to protect the vehicle and surrounding property.

Yes. If it is safe, take photos of all vehicles, damage, license plates, the scene, road conditions, and any injuries. Photos support your insurance claim. Exchange information with the other driver and get a police report number if officers respond.

Many auto insurance policies cover towing after an accident, especially when the other driver is at fault or you have collision or towing and labor coverage. Coverage varies by policy, so contact your insurer. Big Mike's Wrecker regularly works with insurance carriers.

Yes. Big Mike's Wrecker Service provides off-road assistance and specialty towing, including utility and side-by-side vehicles.

A winch-out is a recovery service where a tow operator uses a winch and cable to pull a stuck vehicle out of a ditch, mud, sand, snow, or other difficult spot and back onto solid ground. It is used when the vehicle is drivable but cannot get traction on its own.

Winch-out cost depends on how far the vehicle is from the road, how deeply it is stuck, the terrain, the vehicle size, and the time and equipment required. For a quote on your situation, call Big Mike's Wrecker Service at (903) 729-7934.

A professional winch-out performed with proper rigging, attachment points, and controlled pulling is designed to avoid damage. Attaching to the wrong part of a vehicle or pulling at a bad angle can cause harm, which is why trained operators assess each situation before winching.

If your car slides into a ditch, stay calm, turn on your hazard lights, and check for injuries. Do not spin the tires, which can dig the vehicle deeper. If it is safe, stay inside or move well away from traffic, and call 911 if anyone is hurt, then call for a winch-out.

Trying to drive out of deep mud often spins the tires, digs the vehicle in deeper, and can overheat the transmission. If gentle rocking does not work quickly, stop and call for a winch-out before causing damage or making the recovery harder.

Yes. Big Mike's Wrecker Service provides off-road assistance and mud recovery for vehicles stuck on rural property, pastures, job sites, and similar terrain across East Texas.

A winch-out pulls a stuck vehicle back to solid ground so it can be driven away, while a tow transports a vehicle that cannot be driven. If a vehicle is damaged during the incident, a winch-out may be followed by a tow.

Yes. Big Mike's Wrecker Service has medium- and heavy-duty equipment for pulling out larger trucks, trailers, and commercial vehicles that are stuck or off the roadway.

Yes. Big Mike's Wrecker Service provides water recovery for vehicles that have ended up in ponds, creeks, or flooded areas. Vehicles recovered from water should be inspected before they are started, since water can damage the engine and electrical system.

Yes. Big Mike's Wrecker Service provides winch-out services around the clock, including ditch extractions and mud and sand recovery.

Do you tow motorcycles?

Does Big Mike's Wrecker Service offer 24/7 towing?

What is commercial vehicle support?

What is heavy-duty towing?

What is light-duty towing?

Does Big Mike's Wrecker offer long-distance towing?

What is medium-duty towing?

What roadside assistance services does Big Mike's Wrecker offer?

How much does a tow truck cost?

What is vehicle recovery?

What is a winch-out?